article thumbnail

Should I Use a Retail & Ecommerce-Specific CRM or a General One?

Nutshell

There are many different types of customer relationship management (CRM) platforms available today. If you’re an ecommerce or retail business looking for a CRM, you might be asking yourself the question, “Should I use a retail and ecommerce-specific CRM?” What is a retail & ecommerce-specific CRM?

Retail 48
article thumbnail

What Is an Ecommerce CRM and Why do online retailers require one?

Apptivo

What is an Ecommerce CRM? Kеy Fеaturеs of Ecommеrcе CRMs 3. Bеnеfits of Using an Ecommеrcе CRM 4. Implеmеnting an Ecommеrcе CRM Stratеgy for Your Businеss 5. An еcommеrcе CRM hеlps you stay connеctеd with your customеrs, undеrstand thеir nееds, and build loyalty. What Is an Ecommеrcе CRM? Lеt’s divе in!

Retail 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Software for Retail and Ecommerce Companies: What’s Your Tech Stack?

Nutshell

Having the right tools is a must for any company. There are countless types of software out there that can help your retail or ecommerce company drive better results, and the best strategy is to combine several of those tools in a tech stack for your business. That data might include demographics, website behavior, and more.

Retail 62
article thumbnail

How to Manage a Sales Pipeline for a Retail and Ecommerce Company

Nutshell

Your sales pipeline—that is, the multi-stage journey your leads take to become customers—is the key to unlocking more revenue for your retail and ecommerce company. What does it take to improve a retail and ecommerce sales pipeline? The most important sales pipeline management tool is a customer relationship management (CRM) platform.

Retail 62
article thumbnail

How to use CRM collaboration tools to close deals faster

Nutshell

A winning organization knocks those walls down completely—with CRM as the wrecking ball. Though often seen strictly as software that helps your sales team keep track of their deals, CRMs can actually be used as collaborative tools for an entire organization. Collaborative CRMs eliminate silos.

CRM 118
article thumbnail

8 Must-Have Ecommerce Tools for Rapid Retail Growth

Pipeliner

This means that online commerce is gaining momentum, and our review of the best tools for eCommerce will be relevant. Various tools help them cope with these challenges. ECommerce players are introducing tools for quick purchases right in news feeds or during watching the videos. ECommerce revenue for 2020 exceeded $4.13

Retail 52
article thumbnail

How CRM Data Can Enhance Tenant and Client Relationships

Act!

But to meet their expectations, you’ll need management tools like an integrated Customer Relationship Management (CRM) system that empowers you to make data-driven decisions and personalize your customers’ experiences and journeys with your business. Why use a CRM for property leasing?