article thumbnail

How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

That’s why those B2B organizations that have been able to enhance how their sales leaders show up in the workplace and how they keep their sales teams continually motivated are silently carving out an impressive competitive advantage. What can companies do to create a motivating sales environment that benefits customers?

article thumbnail

Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. A better way to train and educate your customer service teams is to get software that’s specifically built for that purpose.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

article thumbnail

How to create an effective sales plan: Tips and examples

PandaDoc

When sales targets are aligned with precise actions and timeframes, your team feels part of your business’s success — and ultimately more motivated to reach their sales targets. By analyzing the market and customer data, sales planning enables your sales team to target specific customer segments and develop effective sales strategies.

article thumbnail

The Power of a Recognition Sales Culture

Steven Rosen

Rika’s insights provide valuable lessons for sales leaders looking to create a positive and motivating team environment. Each team member takes a few minutes to acknowledge someone else in the organization, whether a plant worker, customer service representative, or ISP. Recognition goes a long way.

article thumbnail

Creating Sales Goals as a Sales Manager [Expert Tips & 11 Examples]

Hubspot Sales

Examples of sales goals include increasing customer retention (the number of first-time customers that turn into repeat buyers) or decreasing customer churn (the percentage of customers that stopped using your company’s product or service during a specific time frame). Increase team motivation.

article thumbnail

Motivation: Let your people see who benefits from their work

Selling Essentials RapidLearning Center

The result: Their motivation to be great at their jobs isn’t as strong as it could be. What motivated them was how their job helped other people. While their official job description consisted solely of cleaning duties, the most motivated custodians didn’t see it that way. Above and beyond.