Marc Wayshak

AUGUST 24, 2021

Nowadays, we want to use case studies or case study presentations to ultimately connect where the prospect is now to where you’re going to take them. In this video, I’m going to show you 5 keys to a great case study presentation in sales. Check it out: 1. Think of any great movie plot. Let me explain what I mean.

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Case Study Study Face-to-face Benefit 118

Partners in Excellence

MARCH 1, 2022

Ask any sales leaders, particularly those in SaaS based sales approaches, retention and growth in current customers is critical. We have all sorts of metrics focused on the issues of customer retention and growth. Many sales leaders would state, retention and growth is the most critical thing to sales success.

Retention 67

Retention Churn Lead Rank Lead Scoring 67

Selling Essentials RapidLearning Center

OCTOBER 24, 2023

Results of a recent study tell us why. The survey of 4,200 employees revealed that fully one-quarter of working people spend at least an hour at work every day on thoughts about their financial health, most of whom were classified by the study as “stressed” over their finances.

Retention 52

Retention Training Incentives Incentive 52

Alice Heiman

APRIL 14, 2021

So why not focus on customer retention? . This may seem obvious, but a Forbes Insights Study showed that less than a third of business executives consider customer retention a priority. If you aren’t doing all the things on the list above, c ommit to something you will do, and it will improve your customer retention.

Retention 143

Retention Account Customer Referrals 143

Sell Integrity

APRIL 28, 2021

What actions can you take to both increase employee engagement and create a customer retention strategy that moves more of your customers from “satisfied” to “loyal”? One of the key tenets of a customer retention strategy is that it relentlessly focuses on value creation. Creating a Customer Retention Strategy: A Leadership Roadmap.

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Retention Strategy Customer Loyalty 82

SBI Growth

MARCH 16, 2022

While neither sales processes nor SalesTech impacted sellers’ intent-to-stay in this same study, the tools a team uses can have a direct impact on a seller's pipeline volume, their sense of territory fairness, and their satisfaction with professional development — the three areas with the greatest impact on seller retention.

Territories 312

Territories Retention Intent Study 312

Nutshell

DECEMBER 21, 2022

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. You’re a salesperson, which means your primary job is to meet with prospects and close deals.

Retention 71

Retention Outsourcing Services Buyer Customer 71

Sales Hacker

JULY 20, 2020

Stop writing case studies the old way ! Case studies like those can work. Today we’re learning a 7-step formula to make the best case studies your prospects have ever seen — case studies that connect to the reader, overcome objections, show what makes your product/service the best, and close the sale. Let’s dive in.

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Case Study Study Prospecting Top of Funnel 109

Vendor Neutral

APRIL 22, 2021

Do You Have a Value Driven Strategy to Enhance Client Retention? It is little surprise client retention is so prominent in the minds of businesses leaders today. What is the role of value in these efforts, though, and what are some methods for improving retention in today’s selling landscape? Why Client Retention Matters.

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Retention Webinar Metrics Strategy Cancellation 59

Zoominfo

NOVEMBER 18, 2019

In fact, a recent study by LeanIn.Org looked at how workplace behavior has changed in the wake of #MeToo. . The Harvard Business Review conducted a study pre- and post-#MeToo to gain a quantifiable understanding of how the movement impacted workplace dynamics. MeToo and Gender Bias in the Workplace. Reduce turnover rates.

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Study Policies Education Film 167

Miller Heiman Group

APRIL 2, 2020

In our “ Customer Experience Best Practices Study ,” researchers from Miller Heiman Group explore the business case for investing in a customer experience strategy to drive revenue performance. Businesses that focus on improving customer loyalty enjoy higher customer retention rates and spending per customer than their peers that don’t.

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Study Customer Hiring Loyalty 67

Score More Sales

SEPTEMBER 27, 2013

Also, in their study, customer expectations were exceeded only 16% of the time. The post Why 80 Percent of Companies Lose at Customer Retention appeared first on Score More Sales. This means that 84% of the time, expectations were often not met, and were not exceeded. Just Make it Simple for Me and Keep Me as a Customer!

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Retention Company Customer Lead Rank 254

Nutshell

OCTOBER 7, 2020

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

Retention 71

Retention Outsourcing Services Buyer Customer 71

Mereo

MARCH 31, 2022

Buyer retention is vital to the revenue performance of your selling organization. Gartner Research surveyed 750 B2B buyer stakeholders and found that customer improvement activities are equally effective at buyer retention as solution success and service. The key takeaway from these studies? ACCESS YOUR GUIDE.

Retention 36

Retention Buyer Face-to-face Survey 36

SalesLoft

JUNE 14, 2018

Employee retention is critical to the success of sales organizations. Retention is strategic. One strategy organizations can benefit from is the use of older generations to increase retention. One strategy organizations can benefit from is the use of older generations to increase retention. Strong Leaders Inspire.

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Retention Hiring Loyalty Face-to-face 52

Selling Essentials RapidLearning Center

FEBRUARY 17, 2021

In one study , Canadian researchers led by a McGill University professor interviewed volunteers about how much they recalled from past conversations, comparing their memory of what they said with what others said to them. The post Customer Retention: Is your radar picking up the iceberg dead ahead? Limited bandwidth. 6, 751-769.

Retention 59

Retention Customer Journal Call-back 59

Force Management

SEPTEMBER 16, 2021

A Gallup study recently cited in this Wall Street Journal article showed replacing an employee can cost twice as much as the annual salary. Consider a strategic sales initiative that not only uplifts employee skill sets but also their engagement, or commitment to solving customer problems and getting results.

Retention 81

Retention Journal Salary Revenue 81

Partners in Excellence

MAY 11, 2017

Retention is a hot topic–customer retention that is. The whole subscription model, on which all SaaS and XaaS companies are built has customer retention as a fundamental to the success of the business model. But how come we don’t see similar focus on Sales Person Retention? Makes sense!

Retention 53

Retention Churn Account Based Marketing Sales Cycle 53

Keith Rosen

OCTOBER 13, 2017

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Finalizing Your Retention Strategy.

Retention 86

Retention Lead Rank Lead Scoring Hiring 86

Sales and Marketing Management

MAY 26, 2020

Sales organizations and teams that embrace diversity have a more solid footing in the market, achieve higher customer and employee retention and earn more wins. A study by Xactly showed that the most diverse companies are 35% more likely to outperform their competition. mouth, and reputation are still highly valued.

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Lead Rank Lead Scoring Scale Retention 227

No More Cold Calling

JANUARY 27, 2022

For example, a recent LinkedIn/Forrester study found that, when compared to their peers, sales organizations with leading diversity and inclusion practices have: 3% higher sales forecasts. That’s just one of many studies that have been conducted in recent years, clearly illustrating the benefits of diversity in the workplace.

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Research Benefit Hiring Demographics 257

Sales Hacker

MAY 10, 2021

The customer journey from acquisition to retention has to be seamless. As the customer support team puts in more effort, it is able to build stronger relationships with clients, which improves customer retention levels. The post SaaS Case Study: How Customer Support Can Assist Sales Initiatives appeared first on Sales Hacker.

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Case Study Study Top of Funnel Churn 62

Lessonly

NOVEMBER 29, 2021

Great retention starts on (or before) day 1. The title of this blog post is about kissing retention woes goodbye, so pucker up and get ready for the first thing you should do to tackle any attrition issues in your org: Implement better ?? What is that solution, you ask? How do we keep tenured teammates engaged and learning?

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Retention Software Software Scale 48

Allego

FEBRUARY 28, 2024

It accelerates skill acquisition, boosts knowledge retention, and delivers faster outcomes. By reinforcing best practices and encouraging peer-to-peer learning, Allego not only reduces training expenses but also enhances retention and operational efficiency. >>

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Insurance Insurance Face-to-face Banking 118

Sales and Marketing Management

JANUARY 31, 2021

According to a study conducted by cognitive scientist Art Kohn, humans forget approximately 50% of new information they encounter within an hour and an average of 70% within a day. Improve Employee Retention. In a week, that average increases to 90 percent. Turnover is notoriously high in sales roles.

Sales Coaching 317

Sales Coaching Coaching Top of Funnel Hiring 317

Lessonly

SEPTEMBER 22, 2021

And that’s powerful stuff— one study found that increasing customer retention rates by 5% can increase profits by 25-95%. . When done well, customer service is far from just a reactive, troubleshooting branch of your organization—it’s a proactive customer retention engine. So why is customer service important to retention here?

Customer Service 26

Customer Service Retention Webinar Metrics Strategy 26

Janek Performance Group

APRIL 17, 2024

Scalability, Flexibility, and Growth Scalable model Adaptability Growth and retention As businesses grow, BDR teams can be easily scaled up or down. These figures are important to gauge BDR growth and retention. In general, they note: 75% of BDR organizations have grown or maintained their size. However, marketing is different.

Outsourcing Services 118

Outsourcing Services B2B Lead Rank Sales Qualified Lead 118

Selling Essentials RapidLearning Center

APRIL 2, 2024

States of arousal The university researchers did two studies. In the second study, the researchers compared classroom learning with two kinds of online learning: One involved the simple transmission of information to students, while the other included interactive segments where the students were expected to participate.

Face-to-face 52

Face-to-face Research Course Study 52

Selling Essentials RapidLearning Center

APRIL 2, 2024

States of arousal The university researchers did two studies. In the second study, the researchers compared classroom learning with two kinds of online learning: One involved the simple transmission of information to students, while the other included interactive segments where the students were expected to participate.

Face-to-face 52

Face-to-face Research Course Study 52

Janek Performance Group

DECEMBER 29, 2021

From these conversations, our ongoing research, and studying the marketplace, we’ve seen the emergence of training trends that we implemented in 2021 and expect will grow in 2022. In addition, virtual forced a greater emphasis on self-study/interactive learning within synchronous, asynchronous, and blended learning modules.

Trends 118

Trends Training Retention Face-to-face 118

Zoominfo

JULY 25, 2022

An exceptional onboarding experience creates real believers and campaigners for the organization and elevates retention almost twofold,” says John Gilleeny, senior director of talent and learning at ZoomInfo. A study by Great Place to Work found that productivity increased sharply at the start of the pandemic in 2020.

Lead Rank 130

Lead Rank Compensation Journal Retention 130

BuzzBoard

MARCH 15, 2024

Looking at case studies of small businesses that overcame hurdles using strategic digital marketing can equip you with fresh perspectives. Illustrated Case Studies of Small Businesses Succeeding With Digital Marketing In the realm of small business digital marketing, there are numerous success stories worthy of acknowledgment.

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Small Business Small Business Case Study Social Media 52

Sales and Marketing Management

JUNE 30, 2019

In this “death by PowerPoint” setting, information retention is typically low, and companies don’t realize they’ve squandered an opportunity to get reps started on a targeted learning path that maximizes productivity. Organizations can also incorporate role-plays and video coaching assignments to promote knowledge retention by application. #4

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Hiring Retention Case Study Maximizer 221

Sales and Marketing Management

JUNE 20, 2017

For the study, we collaborated with Dr. Nick Lee, a professor at the Warwick Business School in the U.K., for businesses with world-class employee retention rates. Below is a compilation highlighting the best performing messages in the study: • Document results:  “You have made great progress on your goals over these last two years.

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Vendor Hiring Discount Retention 166

SBI Growth

DECEMBER 26, 2013

In this 2014 edition he predicts that “HR organizations will shift their focus from cost reduction to retention and engagement.” A time study can pinpoint the activities that drain hours from sales efforts. But a simple time study be just as effective. Here’s how: Download the free SBI Time Study Template.

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Hiring SAP Study Retention 282

No More Cold Calling

APRIL 26, 2021

That’s good news for customer retention (and a good reason to make sure your current customers are feeling the love), but it makes customer acquisition tough. Customer testimonials and case studies can be effective. Image attribution: Anna Schvets ). Referrals can transfer earned trust from a customer to a prospect.

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Sales Meeting Meeting Referrals Face-to-face 287

Zoominfo

FEBRUARY 3, 2022

In a study by Qualtrics , 62% of respondents said that businesses need to care more about them. The study also found that after a positive customer experience, consumers are 3.5 Making continuous improvements to your support offerings, not just during a sales or marketing push, is key to customer retention.

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Customer Loyalty Consumer Survey 100