SugarCRM
DECEMBER 23, 2021
Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world. Usually, the more problems are solved by customer service, the more likely it is for customer engagement to increase.
Hubspot Sales
NOVEMBER 29, 2021
Every company has its eyes on its bottom line and, in turn, is mindful of its profit margin — the most definitive metric of how successful your sales efforts are, relative to your expenses. For more insight on how to construct an effective pricing strategy, check out this article. Ask for your customers' feedback and act on it.
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Lessonly
MARCH 18, 2020
Case in point, do any of these situations resonate with your customer service experiences? You locked yourself out of your bank account with too many failed password attempts, so you call the support line to confirm your identity and get back in. These types of customer service experiences are all common.
Smooth Sale
NOVEMBER 15, 2021
NOTE: Peter Braverman provides today’s guest blog, ‘How To Automate Your Financial Office.’. . How To Automate Your Financial Office. Without the need to fill out invoices by hand or devote employees’ time to updating spreadsheets, your staff members can be more available to tackle higher-level jobs and focus on customer service. .
Lessonly
FEBRUARY 4, 2019
Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.
Sales and Marketing Management
JANUARY 27, 2020
While some companies spend countless hours devising business plans that encourage new customers to buy, join or stay, others manage to devise schemes that leave customers with little or no choice but to move to competitive offerings. But how will customers make the transition from traditional cable to streaming?
Allego
OCTOBER 23, 2020
In this episode, learning and development specialist Dustin Megill discusses how the wealth management and retail banking industry is changing. Learn how you can pivot to build your brand and bring in new business. He’s skilled in Sales, Customer Relationship Management (CRM), Team Building, Management, and Wealth Management.
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