Aligning Customer Objections to the Buying Process

Sales Benchmark Index

Fix your sales problem in 5 easy steps – sounds great, doesn’t it? One of the biggest problems for sales reps is customer objections. In this article I will address an alternative way to look at objection handling – from the point of view of the buyer.

Less is more when handling objections

Sales Training Connection

Handling objections. Initially the logic of not handling an objection immediately may sound counterintuitive – but when it comes to dealing with objections not only what you say but also when you say it is key to success. In fact, it’s a core sales skill.

The causes of objections when selling insurance

The Science and Art of Selling

It is an important fact in human nature that each person’s mind tends to construct and live in its own mental world and to resist invasion. It is, of course, difficult to determine the real basis of objections in any individual case.

22 Responses to the Sales Objection "It's Not a Good Time to Buy"

Hubspot Sales

Sales Objection Responses. “If If money and resources were no object, would you be willing to start with our product today?”. Prospects commonly use the sales timing objection to stall or force you to walk away. 22 Sales Timing Objection Responses.

8 Ways to Respond to the Objection "I Want to Think It Over"

Hubspot Sales

Ironically, posing this question usually gives you the information you need to rescue the sale. It's not constructive for them to do this on their own. For more tips on avoiding common sales traps, download our free white paper, Three Biggest Sales Mistakes You Should Never Make.

Are You Showing the Big Picture When Overcoming Your Customers Objections?

Jeff Shore

Years ago, I was selling newly constructed homes in a community that had – let’s say “less than optimal size homesites.” The first time I used the pictures and overcame the small backyard objection I got hooked. I found pictures for every possible objection I could think of.

Why You Want A Sales Framework Not A Methodology

The Pipeline

While there are many types of buyers, not just across, but within companies, most sellers and sales organizations deploy one way or method of selling. I still regularly meet sales leaders who say we use “this method” or “that type selling”.

What a Basic Sales Process Looks Like [Visual Template]

Hubspot Sales

Without an outline, writers sometimes forget to include a crucial argument, or construct their paper in an illogical manner. Think of a defined sales process as the outline of selling. Sales managers can't glean team-wide data. Start with a sales process template.

33 Sales Tip & Techniques

MTD Sales Training

Here are 33 tips and techniques that I believe will help every salesperson to improve their overall sales figures and create more motivation and drive. If you get a sale, learn what went right so you can repeat it and improve it. If you lose a sale, learn what you can do differently, so you can improve it. 14) Accept rejection as a normal part of the sales cycle. You’ll never get a sale from every call, so don’t expect it. MTD Sales Training.

Sales Questions for Discovery

The Digital Sales Institute

Sales questions for discovery, clarification, engaging prospects or gaining commitments are critical across the entire sales process. Customers never stop thinking, so salespeople should never stop crafting great sales questions that improves the quality of sales conversations.

How to Increase Sales Tips & Snippets #20 – No We or I as the Seller

Increase Sales

Once again in the quest of how to increase sales, I received another marketing effort that was not about me as the potential customer or client, but was rather all about “we” or “I” as the seller. Sales Cartoon. Sales Quotation.

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7 Signs Your Sales Rep Should Be Promoted

Sales Benchmark Index

As a Sales VP, putting the best people in the correct positions is critical. Making your number next year means promoting, keeping and terminating certain sales reps. Download our Sales Rep Promotability Scale. It will allow you to: Objectively evaluate your team.

A Four Letter Word Every Seller Should Learn – Sales eXecution 318

The Pipeline

One attribute many successful sales people possess is clarity of purpose, this helps them plan and execute more effectively, as well as help them review their actions and results more objectively. Sales Execution Tibor ShantoBy Tibor Shanto – tibor.shanto@sellbetter.ca .

Show, Don’t Tell: 5 Effective Ways to Coach Your Sales Team

Sales and Marketing Management

Author: Matthew Sunshine If you’re a sales manager, you know this to be true: Having that tough conversation with a salesperson who isn’t meeting goals is never fun. Now, even if you’re not talking to a future sales superstar, this information is not breaking news.

CMO Secrets to Impacting the Sales QBR

Sales Benchmark Index

For many marketing leaders the sales team’s QBR is an afterthought. Marketing typically provides updates to the sales team with a rear-view mirror approach. World Class CMO’s pursue involvement in sales QBRs. Marketing becomes the human piñata for all sales complaints.

How “Sales-speak” Limits Us

Partners in Excellence

Sales is no different, we have our own vocabulary, terms like prospecting, qualifying, objection handling, pipeline, funnel, discovery, closing, quota. Along with those, we develop tools that help us with those things, for example, objection handling techniques, closing techniques, qualifying techniques, and so forth. ” Unless we just sell to other sales people. We prospect, qualify, discover, propose, close, handle objections, etc.

Can Your Team Become Challenger Types?

Braveheart Sales

Ever since CEB (now Gartner) published The Challenger Sale in 2011, the book has attracted much publicity. Constructing Tension. For instance, Dave Kurlan and Objective Management Group have been studying the traits that differentiate top producers from others since 1990.

Build Trust Not Fear With Your Marketing Messages

Increase Sales

Sales Training Coaching Tip: The other sales qualifiers are: Decision Maker, Allocated Budget, Want and Need and Commitment to Take Action. This creation of distrust works against the first sales buying rule : People buy from people they know and trust.

5 Steps to an Effective Sales Strategy

Sales Benchmark Index

The board is not happy with the results of your last strategic sales initiatives. Cost of sales is rising and no revenue lifts to show. In addition, you made sure you built the proper consensus between sales and marketing. Common Signs of Poor Sales Strategy.

An Action Plan for Sales Improvement, Where Do You Start?

Increase Sales

So where does one start an action plan for sales improvement? Maybe, look to the marketing action plan as to how many sales leads are being generated by inbound and outbound marketing actions? Could you then be more effective in executing those sales strategies and action steps?

Simply Speaking Bad Hires Cost Small Business Sales – Part 2

Increase Sales

Today if I was employed as someone in sales management, I would create and modify a hiring process that would include this one sales talent assessment tool – The Attribute Index to ensure the hiring would not cost small business sales.

An Interview with Henry Schuck: 4 Ways to Move the Sales Performance Needle

DiscoverOrg Sales

Henry has always seen the sales team as the growth engine of the company. So freshly out of a successful Q1, we asked him how the sales team needs to evolve alongside the company in order to support this kind of aggressive growth goal. What sales activities make the biggest difference?

Are Behavioral Assessments a Pseudo Science?

Increase Sales

A recent blog post on behavioral assessments, Learn How to Increase Sales with These 5 Assessments, sparked a somewhat curious response by one person who suggested these performance (including sales) diagnostic tools were a pseudo science.

Sales Leadership The Talent of Correcting Others

Increase Sales

Some might not appreciate how this sales leadership talent of correcting others fits within their role of selling. So what does this talent look like in sales and business through a behavioral perspective? ” Did you notice several key words within this sales leadership talent?

What Sales Attitudes Do You Seek When Hiring?

Increase Sales

You want top sales performers. From your own past selling experience, you know top sales performers have the right sales attitudes reinforced by certain sales skills. Yet, how do you find if those sales skills really exist beyond the standard hiring interview?

Designing Sales Compensation Plans for Sales Managers (With Examples)

Xactly

When it comes to sales compensation planning, you can never start prepping too early, right? One of the most important things to consider when designing plans are the different roles on your sales team. Constructing the Commission Plan for Sales Managers: Pay Mix and Upside.

The Six Secrets to Superior Sales Kickoffs

Sales and Marketing Management

Author: Jim Ninivaggi Many companies have their annual sales kickoff (SKO) meetings approaching. Be sure to involve a well-rounded group of members with the right expertise to maximize the SKO experience and impact – including, for example, senior sales leaders, along with sales enablement, product management, product marketing and event planning personnel. The goal is to ensure the field force is ready to execute the sales strategy for the upcoming year.

The Secret to Building Strong Sales Teams

Sales Hacker

In sales, you only go as far as your team will take you. This makes sales hiring one of the most critical pieces of building a high-performing revenue machine. So, how do you think about what kind of sales team you want to build? Do’s and Don’ts for Building Strong Sales Teams.

4 ways to use your CRM to power your sales and marketing feedback loop

Base CRM

Aligning sales and marketing teams is a struggle for many companies. The sales department grows frustrated because they don’t have the necessary material (i.e., blog posts, white papers, eBooks) to make a sale. Therefore, marketing may become annoyed when sales doesn’t even use what they produce. The language adopted by marketing to communicate with customers is also often different from the jargon used by sales. How will SQLs be passed on to sales?

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4 Steps to Deliver Quality Sales Coaching

Allego

When a sales force isn’t hitting its targets, sales leaders often hold all-hands ‘triage’ meetings, looking for ways to improve results. The first place to start is to determine the sales competencies on which you want your reps to improve so that you can measure how they’re doing.

Sales 2.0 Conference; The Huge Sales Blitz and Sales Processes

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I spoke at the Sales 2.0 Apparently, back in the 1920''s, the Salem Chamber of Commerce recruited dozens of business leaders to raise $500,000 in one week for the construction of the hotel. In the 60''s and 70''s, we would have probably called this a sales blitz, where everyone is singularly-focused on finding new sales. It was terrific to share our common beliefs and alignment on sales process.

How to Rebuttal and Improve Your Sales Techniques

Xactly

As a sales professional, one of the most common things you hear from prospects is an objection. In sales, objections come every day. It’s important that reps understand that when prospects give an objection, they are still giving you valuable information.

Sales Training is Only One-Third of What You Need to Be Doing for Sales Enablement

Sales Hacker

If the impact of your sales enablement initiative seems disappointing or misunderstood, it could be because of your organization’s (all too common) mistake of confusing sales training with sales enablement. What sales enablement isn’t. What sales enablement is.

How to Run An Ultra-Effective Daily Sales Huddle

Sales Hacker

Few would argue with how important it is for sales leaders to meet with their sales people on a regular basis. Common interactions typically include the monthly or weekly 1-on-1, sales kickoffs, weekly sales team meetings , and the quarterly performance review.

A Conversation With Cory Bray: Developing Sales Enablement Methodologies

Costello

Cory Bray , coauthor of The Sales Enablement Playbook , Sales Development , and the recently released Triangle Selling. With a background in sales, finance, and operations, he’s crafted his experiences into a career in sales enablement. Sales managers are busy.

So What Makes This Business and Sales Blog Different?

Increase Sales

There are millions of business and sales blogs to be discovered every day. In fact, I support some of my professional colleagues who are sales consultants, sales trainers and sales coaches by broadcasting their blogs. Difference #3 – Sales Philosophy.

How to Develop a Sales Compensation Plan (with Templates)

Xactly

Creating sales compensation plans is a challenging task—it’s all about balance, but sometimes the perfect balance can be hard to strike. You need your incentives to drive the right sales behaviors in order to achieve sales objectives. Sales Comp Sales Planning

Look for Potential in the Next Generation of Sales Hires

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan The Harvard Business Review finally published a relevant article that I agreed with! With all of that information about their past, how can you possibly gauge potential when hiring for your sales force?

How B2B Reps Use Social Debt to Get Sales Support

Sales Benchmark Index

B2B Sales Reps compete with their peers for sales support resources. Good Sales Reps consistently secure these resources and create their own virtual teams. You can cash in on Social Debt to build your virtual sales support team. The Sales and Support Relationship.

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4 Pieces of Advice From Modern Sales Leaders

LevelEleven

You have been promoted to sales manager. Going from a top performing sales person to a manager seems like it will be an easy transition, right? The traits that make all-star salespeople usually don’t directly translate to the skills needed to be an effective sales manager.

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