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My Latest on Using Email to Book New Meetings

Understanding the Sales Force

Using email to book new meetings sounds awesome. After I moved all of the legitimate and very illegitimate emails into trash, I identified 26 emails – all from yesterday – that were cold solicitations from BDRs, account managers, customer service reps, marketing reps, and even CEOs. The writing is cringy awful.

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Tactics To Help You Meet Your 2020 Sales Goals

Sales and Marketing Management

Here are eight tactics and techniques that can help you meet your 2020 sales goals. Before B2B customers and prospects contact you, they will do their research, seeking out content they can download and watch at their convenience. Share links to your company’s latest case study with your prospects. Host webinars.

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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Why your sales meeting sucks — and how enablement can fix it

Sales Hacker

One day you might have to explain to your children that companies once had sales meetings in person, in a room with the lights dimmed and something called a PowerPoint presentation. (If Now we all use Zoom for our meetings. The truth is that most sales meetings, online or in person, always were and often still are boring lectures. .

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5 Roles Sales Decision Makers are Looking to Fill in 2023 [New Data]

Hubspot Sales

Employment of securities, commodities, and financial services sales agents is projected to grow 10% from 2021 to 2031 — faster than the average for all occupations. About 46,600 openings for securities, commodities, and financial services sales agents are projected each year, on average, over the decade.

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The Essential Customer Service Skills List

Lessonly

Thanks to technology, consumers now have the ability to make educated buying decisions about when, where, how, and with whom they spend their hard-earned money. And because that decision is usually backed by thoughtful research, it means that people are placing value on the customer service experience now, more than ever before.

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How to Update Your Customer Service Training Manual for Remote Work

Lessonly

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. “If Outline your company culture.