Remove Customer Service Remove Examples Remove Reference Remove Sales Management
article thumbnail

These Stakeholders Can Sabotage Your Sale

SalesFuel

She recommends sharing “specific literature, customer references, case studies, or other sales collateral that can affirm that, be sure to share them.” Additionally, make sure to emphasize the stellar customer experience you deliver. Hearing about your customer service directly from other buyers provides authenticity.

Hiring 52
article thumbnail

10 Sales training techniques every manager should know

PandaDoc

What type of training is required for a sales manager? There are many sales training techniques to choose from. Some are better suited to onboarding new hires or educating frontline reps, while others are more effective sales training methods for management. The latter tend to center around leadership training.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Can't You Get More Referrals? | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Is your customer willing to take that risk by referring you? Are they willing to risk a friendship or relationship they have by referring someone to you? Here are a few deeper questions to ponder if you didn’t get what you asked for: What have you done to both earn the trust of AND reduce the risk of your customer?

Referrals 299
article thumbnail

Tips for Communicating Effectively with Sales Teams

Sales and Marketing Management

Key to the success of sales team communication at Lawson Products is always ensuring that sales management is aware of communication going to their teams. If it’s a change, requires action or will generate a lot of questions, we provide sales management with extra information or tools to respond appropriately.

article thumbnail

7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

article thumbnail

A Sales Enablement Guide to Winning More Deals

Pipeline

Sales support: support is a broad category that includes training, workflows, escalation, feedback, and tactical support (e.g., your customer wants to modify the terms and conditions of your deal, and you need management guidance/approval). Remember, 3 out of 4 sales reps are weak and ineffective. why customers leave, (b.)

article thumbnail

Sales Team Motivation #1

Pipeliner

Information hits sales managers from all sides on the subject of creating high-performance sales teams. Given these endless choices, it can be hard for sales managers to figure out where exactly to focus their attention. Let’s step outside the sales world for an example of the importance of teaching.