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Why It’s Time to Rethink the ROI of Your Sales Training

Sales and Marketing Management

Today’s sales leaders agree on today’s top sales training challenges: it’s too expensive, there’s not enough time, and there’s a lack of engagement. Add to this the fact that when surveyed, the majority of sales leaders question the effectiveness of their current sales training programs. Practice-Driven Sales Development.

Training 237
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Know Your Customer

Score More Sales

Earlier this year, IBM published the results of a study that was done by Forrester Research about how today’s empowered customers are thinking, and the importance of really knowing your customer. The study was called Empowered Customers Drive Collaborative Business Evolution. So what to do about it?

Customer 196
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When the Training Wheels Come Off

SBI Growth

Training dollars are being misallocated. If another customer told her every competitor’s offering felt the same, she might scream. Her sales manager knew her potential and sent her to a weeklong sales training. The Need-Payoff that she had been trained on was thrown out the window. A 4 day training at corporate.

Training 293
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Bigtincan to Acquire Brainshark

SBI

The deal combines two of the leading providers of Sales Readiness solutions for training, coaching and onboarding, adding enterprise-grade capabilities to create the most complete Sales Enablement Platform in the market. Brainshark has shown innovation in sales coaching and learning.

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How to Launch Your Hospitality Career for Success

Smooth Sale

Plus, you will likely be in a customer-facing role, meaning everyone will watch your every move. Choices abound, including running your cafe or joining a large hotel chain. You can work up to supervisory and managerial roles with the right skills, training, dedication, and commitment. Be Inspired and Inspiring!

How To 106
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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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The Top 5 Reasons Your Sales Training Will Fail

Hubspot Sales

Sales training is a big investment. Not only are you paying for the training itself and related expenses, but your sales team is also losing prime selling hours to attend workshops and sessions. So, how do you make your training a success , not a flop? Top Reasons Your Sales Training Will Fail. Some are neutral.