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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

If you practice a hopscotch client retention strategy, do not get your hopes up. When your organization embraces a hopscotch client retention strategy, you color within the lines. Reinforcing a hopscotch client retention strategy reinforces “the same” rather than providing the palette for innovation. Yes, I know. Contact me.

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CRM Hijacks Customer Experience Strategy

Tony Hughes

Customer Relationship Management needs to be a strategy that’s focused on creating the best possible customer experience, supported by well defined processes that are enabled by technology and with everything being driven by managers and staff committed to a customer-centric culture. Change management and executive commitment are essential.

CRM 82
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A Potent Human Capital Strategy needs a Potent Client Retention Strategy

Babette Ten Haken

A potent client retention strategy is driven by an equally potent human capital strategy. A potent client retention strategy flattens the concept of customer acquisition and retention. A potent human capital strategy incorporates stakeholders into an organizational whole, rather than procures them to fit into specific functions.

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Driving Business Growth: Leveraging Digital Marketing Strategies

SocialSellinator

It involves using data-driven insights, advanced technology platforms, and customer-centric strategies to drive consistent and meaningful results. Rather than a static strategy, it's an evolving process that continuously optimizes marketing campaigns based on real-time data and feedback.

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Register NOW for Last-of-the-Year Referral Selling Virtual Workshop

No More Cold Calling

That might sound like a pipe dream, but I assure you, with my referral selling virtual workshop series, it’s not. How does one internet security company, one CPA firm, one law firm, one consulting firm, one IT firm, one software company, or one small business owner differentiate themselves? Buyers say we all look alike. We all do.

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Virtual Client Retention Strategies leverage Sincerity not Scripting

Babette Ten Haken

Developing virtual client retention strategies always is mission-critical. After all, there’s nothing like a global pandemic to catalyze that overdue alignment of Third Industrial Revolution business and hiring models with the dynamic, interconnected software and hardware systems of the Fourth Industrial Revolution. Contact me here.

Retention 101
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3 Strategies to remain On Track yet go Off the Beaten Path

Babette Ten Haken

What does our personal development strategy look like, in real-life? Often, we are conflicted when our employer’s business strategy eats into our own ideas for best serving clients and colleagues. Here are 3 strategies to keep us on track, while we give ourselves permission to wander off that beaten path. What is your next step?