article thumbnail

Lawson Products: Boosting ROI with SugarCRM and Mobileforce

SugarCRM

the company used multiple systems that didn’t offer much visibility to the customer-facing and customer support departments. Now, Lawson uses both the SugarCRM suite and Mobileforce application for ease of use and velocity with the help of quick action buttons. As one of the largest industrial distribution companies in the U.S.,

article thumbnail

FSIoffice: The Road to Operational Success with SugarCRM

SugarCRM

Their decision to switch was twofold: they decided to turn to sales-i , a sales intelligence platform that integrates exclusively with SugarCRM and various ERP solutions, as well as switch to a more robust CRM, Sugar. Information is fed to them in little, bite-sized pieces.” — BETH F.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smashing the Data Silos with SugarCRM

SugarCRM

What if a tool could analyze your company’s data and offer valuable insight and interpretation into the future? How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. But this is also where technology can work to your advantage.

article thumbnail

NEW SugarCRM Research: The Evolution of CRM—How Far it’s Come and Where it’s Going

SugarCRM

Long gone are the days when CRM systems were predominantly static repositories of customer data and sales records. CRM systems are becoming increasingly intelligent and predictive. In this era of rapidly changing customer dynamics, the role of CRM has expanded well beyond its traditional boundaries.

article thumbnail

How WFG National Title Insurance Overcame Automation Challenges with SugarCRM

SugarCRM

They wanted an advanced marketing automation tool to allow their marketing department to effectively engage with their prospects and customers, one of their main challenges being managing customers’ marketing preferences. Price Value Ease of use Tool functionality and flexibility Customization and integration capabilities.

article thumbnail

How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Established in the mid-1980s, the company currently focuses on in-house expertise on high quality components and solutions for motion systems with DC motors. At the same time, the company adopted Sugar Sell , our sales automation tool that automatically captures customer information and assigns lead scores based on their potential.

article thumbnail

SugarCRM vs. Salesforce: 5 Reasons Why You Should Choose Sugar Sell

SugarCRM

UX incorporates every aspect of a consumer’s interaction with a product, service, or system. Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. What Is CRM Software?