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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. Sales and customer service teams are not immune to these larger trends. Benefits of Remote Sales and Customer Service Teams. The breakout growth of remote sales and customer service roles is happening for a multitude of reasons.

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Weekly Roundup – Mar 20, 2019

CloserIQ

6 Tips for Improving Your Sales Team’s Customer Service Skills. One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. Featured Article.

Hiring 56
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Why Your B2B Company Needs A Revenue Operations Strategy

Hubspot Sales

The role of Revenue Operations is to ensure accountability and synchronicity among the goals and activities of organizations that are responsible for driving revenue, which is typically between sales, marketing, and customer service. Between 2018 and 2019, there was an 80% increase in companies building a Revenue Operations group.

Revenue 140
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Meanwhile, buyers who are not familiar with products or services can benefit from market expansion as a company increases its reach. Expansion by finding new customers for an existing product. The dip — a 29% drop from 2019 to 2020 — stems from the pandemic and damaged economy.

Lead Rank 211
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How Lean Principles Apply to Digital Technology, Sales and Customer Experience

Cincom Smart Selling

By February of 2019, for the very first time, online sales exceeded those of the brick-and-mortar retail stores. By giving customers more power over product configuration , much of the burden has been removed from the salesperson, who can now give his or her undivided attention to serious customers who want to make a purchase.

B2C 119
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65+ Statistics About Artificial Intelligence

Zoominfo

Artificial intelligence may seem like a new edition to the business world– but it’s already transformed the way we sell B2B products and services. Early adopters of AI have achieved significant benefits – including increased efficiency, cost reduction, improved customer experience, revenue growth, and more.

B2B 247
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Meanwhile, buyers who are not familiar with products or services can benefit from market expansion as a company increases its reach. Expansion by finding new customers for an existing product. The dip — a 29% drop from 2019 to 2020 — stems from the pandemic and damaged economy.

Lead Rank 130