Cross-selling and Upselling in 2020
Zoominfo
NOVEMBER 3, 2020
In 2020, with businesses in turmoil, many have shifted to focus on growing accounts by upselling more services and cross-selling new product lines. Upselling: A sales technique that pitches customers a more costly product or service, and/or presents them with upgrades or add-ons — facilitating a more expensive business model.
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