article thumbnail

Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

article thumbnail

Banking Fintech In an Increasingly Global Society

Pipeliner

Financial technology—or fintech for short—is making it easier and simpler to do everything from making bank deposits on your cell phone from anywhere in the world to getting the latest currency conversion rates via an app. trillion in goods and services in 2020. Banking on the Go. exported $2.21

Banking 64
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four Ways Retail Banking Service Professionals Build Customer Relationships

Richardson

As a result, retail bank service professionals have emerged as a primary point of contact for customers. Throughout their conversations, retail banking service professionals have an opportunity to understand the customer’s concerns, needs, and even emotions.

Banking 52
article thumbnail

Adapter’s Advantage Podcast: Episode 12 Featuring Dustin Megill

Allego

In this episode, learning and development specialist Dustin Megill discusses how the wealth management and retail banking industry is changing. Dustin has almost twenty years of experience in the banking industry for premier organizations including Comerica, Bank of America, and Prudential Financial. From This Episode.

Banking 83
article thumbnail

Adapter’s Advantage Podcast: Episode 11 Featuring Dustin Megill

Allego

In this episode, learning and development specialist Dustin Megill discusses how the wealth management and retail banking industry is changing. Dustin has almost twenty years of experience in the banking industry for premier organizations including Comerica, Bank of America, and Prudential Financial. From This Episode.

Banking 62
article thumbnail

What I Learned About Selling By Sitting In Starbucks. (And It’s Not from the Employees).

The Sales Hunter

The area of town I’m in is upscale and the customers are all dressed very well, and the conversations I’m overhearing range from someone catching a flight to London later today to another person discussing a major contract. All the while, the customers are eating and drinking the same products sold in every other Starbucks.

article thumbnail

Every Crisis is an Opportunity!

Adaptive Business Services

This is a story about customer service. Conversely, and I am going to call these people out by name, Roku and Xvive will not be seeing anymore of my dollars. I remember the first deal that I did with a state bank that was wanting to expand rapidly. I was somewhat surprised when it shipped from Germany.