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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

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What are Virtual Assistants?

Pipeliner

Through this model, businesses can achieve a leaner operational structure, lower fixed costs, and improved scalability, paving the way for sustained growth and competitiveness in the market. VAs can support project management activities, procurement, and vendor communications in construction. The post What are Virtual Assistants?

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The New Competitive Advantage Is Elementary My Dear Watson

Increase Sales

With Sherlock Holmes making a revival, his infamous quote “that’s elementary, my dear Watson ” will once again be heard and it is very true about what is the new competitive advantage in today’s global, technology driven market place. Actually the new competitive advantage is really quite old. Credit www.sxc.hu.

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5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. As a matter of course, this involves keeping a watchful eye on what your rivals are doing to help you glean a crucial competitive advantage.

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The Interplay Between Employee Satisfaction and Business Success

Pipeliner

It’s a dual pathway where contented employees lead to enhanced productivity, better customer service, and, consequently, elevated business performance. Understanding this interplay is essential for organizations thriving in today’s competitive market.

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Introducing Workflows: The Data-Driven Automation Solution

Zoominfo

When it comes to winning more business, arming marketing and sales teams with data and insights about their target markets is the ultimate competitive advantage. An account executive can receive alerts any time a contact fits these filters: vice-president level or above in a customer service role at a software company headquartered in Texas.

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Why You Should Outsource Your Sales Training

Janek Performance Group

In a fiercely-competitive market, your sales reps should challenge themselves to learn more, achieve greater results and embrace new strategies. The way you train your sales personnel will ultimately influence your earnings, reputation, and competitive standing. In fact, it is vital for your long-term business success.