Remove Customer Service Remove Meeting Remove Motivation Remove Software
article thumbnail

Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

article thumbnail

Meet the Spiff Team: Chapter Eight

The Spiff Blog

Whether you’re a regular follower of the Spiff blog or a first-time visitor, we’re excited to have you here for the latest edition of our Meet the Team series. After graduating, Samuel’s interest in building models and solving complex problems led him to start his career in software finance and sales operations.

Meeting 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Meet the Spiff Team: Chapter Ten

The Spiff Blog

Welcome to the next installment of our Meet the Team series. Ali Schurman, Customer Support Tech Meet Ali! Lulu has experience in customer service, sales, onboarding, data analysis, and languages (he speaks three). Lulu is a highly energetic person who loves challenges, meeting new people, and working in teams.

Meeting 71
article thumbnail

Meet the Spiff Team: Chapter Three

The Spiff Blog

Welcome back to our Meet the Team series where we give you a peek behind the curtain and introduce you to some of the people behind the Spiff brand. Without further ado, let’s meet the team! Without further ado, let’s meet the team! Marcello Albuquerque, Software Engineer. Benjamin Naugle, Software Engineer.

Meeting 62
article thumbnail

Why Great Outputs Start With Great Inputs: 3 Things Personal Wellness and Customer Service Training Software Have In Common

Lessonly

What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past. What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past.

article thumbnail

8 Easy and Beneficial Follow up Email After Meeting Templates

LeadFuze

Why is follow up email after meeting important? Listed below are some reasons why client follow-up is critical: Client expectations are met, providing them with more motivation to purchase your goods. They will remember you as a result of your exceptional customer service. 8 Follow up Email After Meeting Templates.

article thumbnail

Walk the Flight Line: Get Dirty With Your Troops | Sales Motivation.

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Motivation. When your squadron commander meets you at your jet, it’s normally not a good sign. Are you spending time with your IT staff to see the hoops they have to jump through to make sure your web site, computers, and software are up to speed? customer service.