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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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Coronavirus is Spurring Adoption of Digital Tools – Which are Here to Stay?

Zoominfo

Over the last few weeks, we have tracked ZoomInfo’s database of over 14 million companies and +30,000 technologies to see what digital tools companies are adopting. Digital Tools Growing During Coronavirus (and Post-Pandemic Predictions). Since January 30, we have seen a 21% increase in the adoption of electronic signatures tools.

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5 CRM tricks to help you put a smile on your customers' faces

Close.io

The whole point of using a CRM tool is to manage customer relationships, isn’t it? Too often businesses use their CRM software simply to keep a record of their customer interactions, or to store their contact information. An excellent way to put a smile on your customer’s faces is to contact them on important life events.

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Coronavirus is Spurring Adoption of Digital Tools. Which are Here to Stay?

Zoominfo

Over the last few weeks, we have tracked ZoomInfo’s database of over 14 million companies and +30,000 technologies to see what digital tools companies are adopting. Digital Tools Growing During Coronavirus (and Post-Pandemic Predictions) 1. Since January 30, we have seen a 21% increase in the adoption of electronic signatures tools.

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Sales Readiness Software, a new and critical part of a successful coaching.

Awarathon

Sales readiness, in simple terms, is all about – “Preparing your sales team to face the buyer with proper industry knowledge, product insights & to solve a business problem.” Are all the concerns and issues faced by your sales team resolved successfully? One key solution for this is sales readiness software.

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What Happens When You Blindly Follow Revenue Intelligence Tools For 9 Months?

Sales Hacker

Let’s dive into what happened in my case, and why I think sales teams should trust themselves more than generic sales intelligence tools. Where sales intelligence tools go wrong. The data used by sales intelligence tools to generate recommendations is not based on your company and how it reaches success. So forget the labs.

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5 Ways to Effectively Use Email Banner Communications

Sales and Marketing Management

But, while many teams are sending emails, they’re not all maximizing it as a marketing tool. Consider using your email banners to link to a new piece of content that is both educational and entertaining. People think of them as a sales tool for converting customers. Let’s zero in on email banners in this context.