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Financial literacy training promises improved performance and higher retention

Selling Essentials RapidLearning Center

Why do high-performance organizations train employees in financial literacy, even if they don’t handle money for the organization? Withstanding the shocks Of course, financial education and training isn’t a panacea. Using a third-party vendor alleviates this potential problem. Results of a recent study tell us why.

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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. How you do it is less important than that you train everyone to use it. What to do?

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Do you have a customer retention scorecard? I offer the following three ways to improve the health of your customer retention scorecard. When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. Customer retention matters when it is time to renew that contract.

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How a Sales Coaching Platform Can Affect Employee Retention

Sales Hacker

According to Forrester, it boils down to three main elements: performance feedback, knowledge transfer, and individual training. Time invested in your reps and in your team can lead to major increases in close rates and employee retention and satisfaction. The problem? That’s when an investment in sales coaching comes in. Conclusion.

Retention 100
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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How to Maximize Your Customer Training Investment

Sales Hacker

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. How to maximize customer training investment. Intelligent, strategic investment in customer training is crucial to remaining competitive in the upcoming year.

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Value Driven Strategy for Client Retention

Vendor Neutral

Do You Have a Value Driven Strategy to Enhance Client Retention? It is little surprise client retention is so prominent in the minds of businesses leaders today. What is the role of value in these efforts, though, and what are some methods for improving retention in today’s selling landscape? Why Client Retention Matters.