Remove Construction Remove Customer Remove Customer Service Remove Prospecting
article thumbnail

6 benefits of CRMs for construction firms

Nutshell

Just like building homes, building relationships with your customers requires tools to get the job done. Enter customer relationship management (CRM) software, a type of platform that can help you nurture your relationships with prospects and improve their experience with your business. Keep reading to learn more.

article thumbnail

5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. Namely that keeping your customers sweet is, above all else, the name of the game. Why customer service matters.

Churn 59
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Talk with Customers during Coronavirus Fears

Alice Heiman

As sales leaders make any necessary adjustments to their team’s daily routines with health and safety in mind, it’s also a good idea to consider how coronavirus will influence sales conversations with customers. Call Customers Now to Discuss Coronavirus Concerns. And we don’t want that for our customers, either.

Customer 150
article thumbnail

How to Keep Sales Strong in Tough Times

Alice Heiman

I promise that flow will extend to your customers. Use positive language, imagery, and insights in all your communication with salespeople, colleagues, and customers. 2: Stay connected to customers and offer heartfelt value-adds. The best way to build strong relationships is to stay connected to customers and add value.

How To 166
article thumbnail

Introducing Workflows: The Data-Driven Automation Solution

Zoominfo

Workflow automation allows them to interact directly with customers rather than waste time on these repetitive tasks. But those campaigns are limited because a form-fill mechanism doesn’t provide targeted and specific information for each of those prospective customers. The permutations are infinite.

article thumbnail

Sales Communication Evaluation – Score Your Team

criteria for success

How well do your salespeople introduce themselves and your company to prospective clients and partners? Can your salespeople effectively talk to prospects and answer questions about your offering? Can your salespeople effectively talk to prospects and answer questions about your offering? Sales Communication with… 1.

article thumbnail

“Why I’m So Interested In Selling,” John Nardella

Partners in Excellence

John is viciously focused–he deeply understands the customer and their drivers. He will always do the right thing for the customer. On my mother’s side, my great grandfather served as president of US Steel and my grandfather successfully sold various products from heart monitors to construction equipment.

SAP 73