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Will You Accept Full Responsibility for Business Success?

Smooth Sale

It doesn’t matter who you are or the number of resources you have; we only have 24 hours each day, and we all need to use them differently! Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person.

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How to Update Your Customer Service Training Manual for Remote Work

Lessonly

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. How to write a customer service training manual template.

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

The flowering of virtual sales channels and tools flies in the face of four myths, as documented by Bain & Company’s recent survey, conducted with Dynata, of more than 300 B2B buyers and sellers in the US, UK and Canada. Myth 1: Field sales reps sell primarily in person. The salient question now becomes, what cannot be sold virtually?

Lead Rank 339
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Why Your Prospect Hates Your Sales Proposal Process

LeadFuze

We send out a proposal, and the prospect never responds back. Need Help Automating Your Sales Prospecting Process? Why your prospect hates your sales proposal process. When responding to an RFP, don’t spend two pages talking about CRM technology and your company’s customer service philosophy.

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7 Must-Have Automated Documents for Sales Success

Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce.

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Out with the Funnel, In With the Flywheel: The Modern Buyer’s Journey

Zoominfo

The sales funnel represents the theoretical customer’s journey to making a purchase. Marketers structure their entire strategy around moving prospects through the funnel, towards the ultimate goal of winning a new customer. Prospects enter the funnel at the top, and exit at the bottom as paying customers.

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How to Create a Targeted B2B Customer Profile

Zoominfo

Yet the people who actually might be interested in buying your product or service also play a big role in your target market. Although each prospect is unique, your target audience will have some traits in common, based on industry, location, company size, etc. What is a Customer Profile? Identify your best customers.