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How to Train Olympic-Grade Support Reps Customer Service Software

Lessonly

In fact, the reason Forbes listed this European grocer as a leader in customer service is because they recognize the need to offer the consumer some form of ‘excitement’ to create interest and bring shoppers to the store. So, how exactly do you train customer service reps to deliver service worthy of a gold medal?

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45 Top YouTube Channels for Marketing Professionals

Zoominfo

Today, Carla travels the world teaching anyone (and everyone) how to cultivate idea-driven teams that breed unstoppable creativity and game-changing innovation. This YouTube channel covers a unique subset of marketing topics—mostly involving general marketing topics, code, and travel. Marketing for Travel Agents. Jesse Hanley.

Channels 220
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45 Top YouTube Channels for Marketing Professionals

Zoominfo

Today, Carla travels the world teaching anyone (and everyone) how to cultivate idea-driven teams that breed unstoppable creativity and game-changing innovation. Jesse Hanley This YouTube channel covers a unique subset of marketing topics—mostly involving general marketing topics, code, and travel.

Channels 100
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Territory Managers: A Look at Their Role, Skills, and Compensation

Hubspot Sales

They also tend to have management experience under their belt, top-notch communication skills, customer service acumen, and a knack for problem-solving. That often means territory sales managers are expected to do their fair share of traveling to check in with reps and other managers working across the regions they cover.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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How to Be Charismatic: The 9 Habits of Insanely Likable People

Hubspot Sales

They are thrilled when: Someone else decides to quit their job and travel in South America for 6 months. When you work in customer support, the ability to tap into The Giver can reap benefits for both you and your company. They have positive and negative empathy. People who possess positive empathy don’t get jealous, they get excited.

How To 145
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United Could Have Avoided Dragging Passenger Off Plane

A Sales Guy

Apparently, that wasn’t enough to get passengers to put off their travel for a few hours because they didn’t get any or enough volunteers. Had United continued to up the value of a voucher for future travel from let’s say $200 to $400, or to $600, $800, etc. What do I mean? That’s it.

Airlines 114