The Spiff Blog

MARCH 17, 2022

Welcome back to our Meet the Team series where we give you a peek behind the curtain and introduce you to some of the people behind the Spiff brand. Without further ado, let’s meet the team! Without further ado, let’s meet the team! Meet the Team: Chapter Two. Marcello Albuquerque, Software Engineer.

Meeting 62

Meeting Engineering PeopleSoft Travel 62

Hubspot Sales

JULY 11, 2019

In fact, HubSpot research shows 72% of companies with less than 50 new opps were unable to meet their goals. Enter, the sales operations manager. Sales operations exists to help the team use technology effectively, implement training exercises, align sales and marketing, set territories, evaluate compensation plans, and more.

Hiring 113

Hiring Salary Commission Sales Operations 113

Hubspot Sales

NOVEMBER 22, 2023

With all this in mind, it's clear that CRMs help sales teams drive revenue and efficiency, which correspond to professionals' top two 2024 focus areas. This is where Customer Relationship Management (CRM) software comes into play. Deal Pipelines and Management: Visualize and manage your sales pipeline effectively.

Data 100

Data Tools Closing Hubspot 100

Allego

APRIL 18, 2024

Sales Forecasting: AI-driven sales forecasting uses historical data and machine learning to predict future sales trends. This predictive capability allows businesses to make informed decisions on inventory, staffing, and budget allocations, ensuring they’re prepared to meet demand and capitalize on upcoming opportunities.

Examples 62

Examples Top of Funnel Lead Rank Lead Scoring 62

Hubspot Sales

JUNE 8, 2021

They rely on email, phone calls, videos, and virtual meetings—instead of face-to-face interaction—to build relationships and move people through the sales funnel. Inside sales reps need a number of skills to land clients from afar. They're responsible for developing strategies to meet company sales goals.

Hiring 111

Hiring Salary Top of Funnel Commission 111

Zoominfo

FEBRUARY 26, 2021

Some tools offer the total sales process, from automated lead research to reporting and team analytics. Other tools are more specialized and focus on one or a few tasks such as automated meeting scheduling. Ways to Automate the Sales Process. With AI supporting sales you’ll gain insight into leads more likely to convert.

Sales Automation 162

Sales Automation Prospecting Top of Funnel Sales Qualified Lead 162

SBI Growth

AUGUST 1, 2013

Other Costs to Serve (customer service time, billing inquiry time, post-sales support time, etc.). Here’s an example of giving a value to a customer''s Strategic Fit. Product and service offerings have to evolve to meet changing demand. Customers that get more time than they should will be re-evaluated.

Ideal Customer Profile 317

Ideal Customer Profile Tools Scale Hiring 317

Pipeliner

MARCH 5, 2023

You should be able to keep track of all communications with your clients—including calls, emails, and meetings—using this function. A decent sales CRM program should feature a mobile app that gives you access to your information and CRM functionality whenever and wherever you are. CRM should be compliant with all top certifications.

Software 52

Software Software CRM Lead Rank 52

Sales Hacker

JULY 25, 2022

Everyone on your team must meet their specific goals in order for your engine to operate efficiently. Here’s the thing about driving a car — and about running a sales org: Bumps in the road are inevitable. Sales accepted opportunities. Future meetings. Activity metrics like calls, emails, meetings, or demos.

Engineering 100

Engineering Revenue Top of Funnel Sales Qualified Lead 100

Hubspot Sales

SEPTEMBER 1, 2023

Conscientious sales pros worry about AI bias , transparency, brand reputation, customer experience, and human relations. Shep Hyken, Customer Service Expert, believes AI and ChatGPT will improve customer service. Make sales predictions such as expected lead closure. Manage leads. And so much more!

Training 103

Training Policies Guidelines How To 103

LeadFuze

DECEMBER 1, 2021

Modern sales teams use a lot of tools to get peak results. We want to hear from other organizations as well, because no one company has the same sales operations and there is not a set of tools that works for everyone. Every week, we’ll explore how one company uses sales technology in five different categories.

Tools 52

Tools Sales Tools Direct Mail Hubspot 52

Hubspot Sales

SEPTEMBER 16, 2020

Mobile CRM applications are particularly useful for sales professionals — specifically field sales reps who might spend a lot of time on the road or working on-site with prospects. The app features quick email and meeting outreach, a detailed caller ID screen, and consistently accessible live chat. Image Source: Pipedrive.

CRM 101

CRM SugarCRM Hubspot SalesForce 101

Apptivo

FEBRUARY 7, 2023

What is Sales automation? Importance of sales automation in today’s business environment 4. Strategies for sales automation 5. Conclusion Balancing the tasks Running between meetings, drafting emails, working to make back-to-back calls, and dealing with constant incoming messages are all part of a salesperson’s routine.

Sales Automation 52

Sales Automation Examples Lead Rank Strategy 52

Chorus.ai

NOVEMBER 22, 2019

After several years abroad, Anthony returned to the United States, taking on his new role as Director of Sales Operations at the marketing technology company, TapClicks. “I I cut my teeth in that telesales job, handling everything from cold calls to customer service calls,” says Anthony. Anthony says the Chorus.ai

Automotive 73

Automotive Cold Calling Sales Operations Distribution 73

Partners in Excellence

JUNE 18, 2014

The concept is that executives get a much better understanding of what’s happening in their organization through informal visits–random tours of factories, facilities, meetings with groups or people/customers. SBWA is an opportunity for sales people to create unique value for their customers.

Face-to-face 93

Face-to-face Gatekeeper Construction Education 93

Showpad

DECEMBER 21, 2020

At the same time, those selling in the B2B environment had to conduct their pitch meetings with clients over video conference calls (along with the rest of their operations, in most cases). Remote sales is the virtualization of traditional sales functions. Does remote selling really work?

Hiring 52

Hiring Face-to-face Skype Scale 52

SugarCRM

FEBRUARY 20, 2024

We were extra excited to speak with Andres this week to understand more about how a sales- and service -centric approach to growth is paramount to the logi stical side of sales operations for organizations looking to create a well-oiled go-to- market (GTM) machine. The Winning Framework to Building a Sales Team and Hitting Your Targets 1.

CRM 26

CRM SugarCRM Transportation Pivotal 26

Hubspot Sales

NOVEMBER 2, 2020

Currently, the metrics she tracks to get a "clear view" of how her company and sales department is doing include: Activity Metrics: This data tracks sales rep actions, such as the number of phone calls, emails sent, meetings scheduled, or presentations given. Access the voice of your customer. Who's involved?

Analytics 136

Analytics Enterprise Enterprise Pivotal 136

PandaDoc

OCTOBER 13, 2022

Automation rules might take some time to wrap your head around, but the CRM delivers a high degree of granularity and texture of its processes, enabling both small and midsize businesses to map out their sales flows with precision. 24/7 customer service ? ?. Salesforce Sales Cloud. 24/7 customer service ? ?.

Lead Rank 52

Lead Rank SalesForce Hubspot Lead Scoring 52

SugarCRM

JULY 11, 2023

Here’s why a centralized view of the customer can transform how marketing, sales, and service teams access and leverage data across business operations. Improved Sales Operations Being able to meet customer needs across all devices quickly offers benefits not only to support teams but also to sales teams.

SugarCRM 20

SugarCRM Lead Rank Constant Contact CRM 20

Sales and Marketing Management

MARCH 8, 2020

Companies that use AI will be able to predict demographic compatibility, track consumer movement, foresee purchases and offer excellent customer service. What are the incentives for B2B companies to invest in AI (other than their competitors may be doing so)? What AI is not.

Top of Funnel 218

Top of Funnel Marketing Scale Lead Rank 218

Hubspot Sales

JANUARY 6, 2020

Instead of thinking of your sales operation as a funnel, visualize it as a flywheel, which is a machine that stores rotational energy. Set up live chat on your website and hire freelancers from different countries to work as your customer service reps so you’re always available for prospects in different time zones.

Top of Funnel 100

Top of Funnel Funnel Hiring Lead Rank 100

LeadFuze

JANUARY 1, 2022

This includes research and gathering vital information about your customer so that you can make a strong pitch guaranteed to close the deal. Its important for sales teams to be knowledgeable about their prospects and do research on the person before they go into a meeting. Elements of Sales Management. Sales Operation.

Sales Cycle 52

Sales Cycle Strategy Ideal Customer Profile Hiring 52

SugarCRM

DECEMBER 29, 2022

To compete and serve customers as best as possible, you must have a clear view of who they are, their preferences, and your interactions with them. Perhaps most compelling of all, customer-centric companies are 60% more profitable. Every minute of your sales reps’ time is equivalent to company money. Better Customer Service.

CRM 26

CRM Lead Rank Lead Scoring Ideal Customer Profile 26

Nutshell

NOVEMBER 25, 2019

Bumping up to the $24 “advanced” version includes these features, but you still don’t get one-click calling , unlimited meeting scheduling , multiple dashboards , and revenue forecasting , which are reserved only for the $49.90 “professional” version. The bottom line.

Hubspot 79

Hubspot CRM SalesForce Microsoft 79

Anthony Iannarino

DECEMBER 26, 2019

The fact that your operations team needs help is an indication that something is wrong. That something has nothing to do with the sales force, with the possible exception being the sales force promising clients delivery dates the operations team cannot meet. Instead, it shifts the problem from operations to sales.

Intent 84

Intent Up-Sell Resources Sales Cycle 84

Nutshell

NOVEMBER 25, 2019

Bumping up to the $24 “advanced” version includes these features, but you still don’t get one-click calling , unlimited meeting scheduling , multiple dashboards , and revenue forecasting , which are reserved only for the $49.90 “professional” version. The bottom line.

Hubspot 62

Hubspot CRM SalesForce Microsoft 62

SugarCRM

OCTOBER 27, 2022

That’s why we decided to sit down and craft this post to help recap the events that have taken place to ensure our community and customers who could not make it still have access to the announcements, keynotes, and overall highlights of the event! Adrian Swinscoe is a best-selling author on customer service, experience, and engagement.

Ideal Customer Profile 26

Ideal Customer Profile SugarCRM Customer Trends 26

Sales Hacker

AUGUST 30, 2019

As a Sales Operations Manager in the digital document space, I’ve seen thousands of proposals, contracts, and pieces of sales collateral from hundreds of companies come across my desk — and the one thing I know for sure is that not all sales engagement content is created equal. Performance record for the last three years.

Sales Enablement 67

Sales Enablement Collateral How To Case Study 67

PandaDoc

OCTOBER 3, 2023

Manage your sales activities twice as fast Increase your close rate by 36% wuth PandaDoc. Try now What is AI in sales? Artificial intelligence (AI) in sales is about using machine-driven algorithms and processes to enhance and optimize sales operations. Hands-on practical sessions are ideal over just presentations.

Lead Rank 52

Lead Rank Sales Process Lead Scoring Outsourcing Services 52

Vengreso

MARCH 7, 2019

67% Of The B2B Buyer Journey Is NOT Spent With Sales Reps. Before the advent of the internet, one of the only ways for B2B buyers to learn about solutions to their needs was to schedule a sales meeting. In that process, we became aware of a customer service challenge one of the providers was experiencing.

B2B 93

B2B Buyer Conversion Ideal Customer Profile 93

LeadFuze

JANUARY 1, 2022

One of the best ways to see if you will succeed in sales is by being honest with yourself. If the whole sales team is not meeting quota, then there might be a problem with organizational structure that you are not aware of. One of the most difficult things to manage in a sales organization is turnover.

Hiring 52

Hiring Commission Top of Funnel Lead Rank 52

Sales Hacker

SEPTEMBER 4, 2020

Another issue with sales development management is that it’s not as financially attractive as other sales-related functions. Most of the experienced sales development leaders move to sales operations or marketing. How to Help Your SDRs Increase Their Quota Attainment.

Quota 111

Quota Meeting Cold Calling Channels 111

Sales Hacker

APRIL 27, 2020

Whitney Sieck , Director of Revenue Enablement with Greenhouse Software, agreed that you need to meet the company where they are. She recommends a programmatic approach, working with the existing sales operating rhythm instead of creating additional work streams for enablement initiatives. Soak up all sales/marketing chatter.

Sales Enablement 88

Sales Enablement Hiring Government Scale 88

Vengreso

MARCH 7, 2019

67% Of The B2B Buyer Journey Is NOT Spent With Sales Reps. Before the advent of the internet, one of the only ways for B2B buyers to learn about solutions to their needs was to schedule a sales meeting. In that process, we became aware of a customer service challenge one of the providers was experiencing.

Buyer 45

Buyer B2B Conversion Ideal Customer Profile 45

Zoominfo

AUGUST 12, 2020

Yet, so is detail; inside sales practitioners are tasked with creating relationships without face-to-face interaction, thus often aim to give support to potential and current customers throughout the sales process, focusing on the volume of deals (rather than their size). Sales Enablement: . But it’s not so simple.

B2B 200

B2B Lead Rank Sales Qualified Lead Top of Funnel 200

Sales and Marketing Management

SEPTEMBER 14, 2020

Still, the traditional siloed approach to sales and service created systematic discord that jeopardized customer experience (CX), shadowed cross-sell and up-sell opportunities, lowered renewals, reduced overall account value and made it difficult for sales and service teams to meet or even exceed performance goals. .

SAP 207

SAP Compensation Face-to-face Analytics 207