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Experiential Selling is What Leads to Buyer “Aha Revelations” – An SSTools Classic

SBI

I think of these as “Aha Revelations.” revelations. Experiential selling is the application of experiential learning to the sales profession. revelation as a result of an emotional engagement triggered by firsthand experience and investigation. revelations are not really associated with logic.

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Generative AI, Telling Us What We Already Should Know?

Partners in Excellence

I’ve become relatively agile in prompt engineering, so I keep tweaking them, trying to find that “Aha” revelation. I start thinking, perhaps we are failing our people in training, supporting, coaching, and reinforcing things they should know to be effective and efficient in doing their jobs.

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Small Business Mastery: Turning Challenges into Opportunities

Pipeliner

Chatting with John Golden from Sales POP! Online Sales Magazine and Pipeline CRM, alongside John Nieuwenburg , a seasoned business coach since 2004, I ventured into the world of small businesses. John Nieuwenburg highlighted his coaching expertise for small business owners navigating the $1 to $5 million range.

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Virtual Post Sale Client Abandonment is not a Novel Scenario

Babette Ten Haken

There’s nothing novel about virtual post-sale client abandonment. What is novel about this post-sale scenario, to you, is that now you have to sell virtually. Because what has not changed is that once a coveted contract is consummated, what is the next sales step? In spite of all your pre-sales assurances.

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Are You “Connecting” With Your People?

Partners in Excellence

I was coaching an outstanding sales manager. She coaches each person, having a very disciplined approach in leveraging data and how they worked. They invest the time in coaching (at least trying to) coach their people. But what we miss is how we communicate and engage the person in these coaching discussions.

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Making It Safe To Succeed

Partners in Excellence

We seem to have a culture that revels in failure–that is encouraging people to experiment, learn, innovate, and grow through “making it safe to fail.” Are you coaching and developing them, helping improve their ability to be successful? Fear Of Failure The Courage To Be A Great Sales Leader.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Once they consummate the sale, and the contract is signed, they hunt up their next deal. Then, post-sales customer support teams often find themselves in fire-fighting mode. Your clients have a revelation for you. They continue to do business with you and your organization based on the value of post-sales support.

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