article thumbnail

One Easy Tool to Improve Sales Efficiency Now

SBI Growth

Develop priority rankings for existing customers with factors including: Revenue & Revenue Growth. Profit Margin (%). Other Costs to Serve (customer service time, billing inquiry time, post-sales support time, etc.). Revenue, margin % and $’s, Opportunity $’s, Time Spent, Strategic Fit, etc. Profit Volume ($).

article thumbnail

3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Helps You Achieve Higher Margins.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Account Management—Understanding Your Accounts

Pipeliner

For example, it might require input from Support, from Customer Service, or even from Development. Volume and Margin Classification. Customers can be classified into one of four quadrants of a matrix. The classifications begin at the bottom with low volume, low margin. Next comes low volume, high margin.

Account 96
article thumbnail

Do You Understand Your Branch Performance?

Sales Management Plus -- SMP

Yet many distributors don’t take the time to analyze the differences in their branches because they lack the right tools for analysis. Most importantly, you can find ways to improve customer service, which can lead to increased customer satisfaction and loyalty. Look for trends, outliers, and correlations.

article thumbnail

Revolution in Retail: How AI Transforms Business Operations

LeadFuze

That’s not just great customer service – that’s retailers using AI. From predicting your favorite style of jeans to keeping shelves stocked with just the right amount of inventory, artificial intelligence tools are helping retailers meet consumer needs with precision.

Retail 52
article thumbnail

Sparkling ROI: 4 Ways To Cash In On The $400B Cleaning Industry

Hubspot Sales

Small businesses in this space make between $70k and $100k per year, with a 10%-28% profit margin. Source: Business Hue Supplies make up the bulk of a cleaners’ expenses, including tools like power washes, vacuums, mops, and cleaning chemicals, depending on your specialty. We betcha these peeps aren’t scrubbing their own roofs.

article thumbnail

7 Creative Ways to Bring in More Sales Online

Pipeliner

This guide shares seven ways to creatively increase online sales while keeping your profit margins unharmed. Boosting Online Sales: 7 Creative Ways Leverage Social Proof to Build Trust Nothing persuades new customers quite like hearing glowing reviews from existing ones.