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9 Can’t-Miss Customer Service Conferences in 2019

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Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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Five Ways to Increase Sales for Your Small Business

Smooth Sale

One may benefit from offering cut-price deals, while another may find that providing a more customized service helps them to attract higher-paying customers. The best approach for your business will likely depend on many factors, including your industry, target market, and product or service you offer.

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5 Ways to Build Up Customer Loyalty

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This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130
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Are You Needlessly Losing Business?

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It was only seconds after clicking ‘pay’ when I realized I missed a discount opportunity. Upon calling customer service, the gentleman kindly explained that he would contact bookkeeping to make the adjustment. Compared to the stories above, this was a far improved customer service experience.

Hiring 96
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A Comprehensive Guide to Customer Lifecycle Management

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If the customer is browsing your website, you can offer educational content related to your products or services, like pricing pages or blog posts, to help customers make an informed purchasing decision. Plus, our customizable forms allow you to collect customer data for targeted ad campaigns that grab new leads.

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Do You Create Client Loyalty with Outstanding Online Order Packaging?

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Stylish packaging: You have one chance to make a lasting first impression on your customers, so thinking about how your packaging makes your customers feel is worthwhile. Coupons and discounts: Coupons and discounts offer incentives for your customers to come back and make purchases at lower prices.

Loyalty 78
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3 key factors that impact your customer churn rate

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Because the first month is so notoriously turbulent, some companies run reports that exclude customers that are still in their first month. Companies with a month-to-month model often can reduce churn by offering a small discount when customers subscribe for a longer period of time. Improved customer service.

Churn 133