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Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. What: Zendesk’s event series, Showcase, is a free event that will take place at ten different cities across the globe.

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Leveraging Professional Certification to Elevate Your Career in Sales & Marketing

SMEI

Keeping Up with Industry Trends The sales and marketing sector is continuously evolving, with new tools, strategies, and market dynamics emerging regularly. Balancing with Professional Responsibilities: Juggling certification studies with your current job can be challenging but rewarding in the long run. It’s free.

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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

Working as one means you’ll file your taxes, pay your health insurance and benefits, and buy your work tools. Fortunately, tech tools can simplify the process so you have more time to build client relationships, instead of punching in data,” adds Caldwell. Storytelling is a powerful tool for delivering any message.

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6 Steps in Developing a Data-Driven CRM Strategy

Zoominfo

Whether it be an existing customer, a past customer, or a potential one, CRM tools are geared towards managing those relationships and leveraging the data in order to improve future interactions. In today’s business world, the customer truly is king, and they have more buying power than ever. So, what’s the overall goal?

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Smarter Commerce Global Summit 6 Tips for Midmarket Companies

Score More Sales

Having been to last year’s event, I found this year’s Summit in Nashville, with more than 3,000 attendees to be meatier, yet easier to digest. For midsize companies there was no shortage of ideas, examples, and tools to help any company improve marketing, sales, and procurement. Delighting Your Customers. Marketing Study Update.

Company 208
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Top Sales Training Trends to Watch in 2022

Janek Performance Group

From these conversations, our ongoing research, and studying the marketplace, we’ve seen the emergence of training trends that we implemented in 2021 and expect will grow in 2022. In addition, virtual forced a greater emphasis on self-study/interactive learning within synchronous, asynchronous, and blended learning modules.

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