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Why Are We Committed To Failure?

Partners in Excellence

I’m obsessed with the idea of failure. You can imagine the “uplifting” conversations I have at lunch or with colleagues on failure. We will never eliminate failure, but if we can better understand it and why we fail, we can discover more opportunities to succeed.

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It’s The Little Things That Count….

Partners in Excellence

We obsess about how we succeed. We develop strategies, contingency plans, prep and rehearse. We are driven to succeed for those big things. We treat the little things differently. We may skip them, thinking they aren’t important. We may skip them, thinking they aren’t important.

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Why Are We So Committed To Mediocrity?

Partners in Excellence

I don’t think we consciously commit to doing just good enough, I suspect it’s a gradual process that impacts so many of us. Without a doubt, we face more turbulence, complexity, volatility, and uncertainty than we have ever experienced. We look at the marginal return, particularly on very small issues.

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The Growth Opportunities Are Stunning, Why Aren’t We Capturing Them?

Partners in Excellence

Summarized, at any point in time, as we look at B2B companies (To help us understand it, let’s imagine the total market size is 1000 companies): At any point in time, 3-4% of companies in an industry are actively engaged in a buying effort. So for the 40 companies that are buying, we or our competitors close only 16 of them.

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“My Team Would Love To Learn More About Your Company….”

Partners in Excellence

Until we understand the customer and what they are trying to achieve, we don’t have a basis in engaging them in deeper conversations. Of course, I’m not naive enough to believe those claims, but it does make one wonder why so many believe we are that naive. What do you say?

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We Need To Think About Retention Differently!

Partners in Excellence

We all know customer retention is important. Creating great customer experiences, making sure we deliver on our commitments, keeping them happy are critical. We are all familiar with the “bow tie” chart, showing the importance of not only retaining, but growing and upselling. But are all of these enough?

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What’s Holding You Back?

Steven Rosen

It is time to reflect on where you are, where you would like to be and commit yourself to get there. Continue to do this process and commit to focusing on what is critical and be brutal to what’s not. What’s Holding You Back? It’s a new year and a new decade. Like most sales leaders, you want to achieve your sales objectives.

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