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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks.

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Think Like a Sales Rep. Act Like a Marketer. React Like Customer Service.

Sales Hacker

They do their own research via Google, blog posts, and customer reviews. The new breed of salesperson will think like a rep, act like a marketer, and react like customer service. What needs to shift is how sales reps put those traits on display, which brings us to… Act Like a Marketer. Lead nurturing.

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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The customer service team’s priority, on the other hand, is usually to reduce the number of conversations they have every day. The length of calls.

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Does Your Company Have A Customer Service Strategy?

Sell Integrity

Most companies like to say they provide great customer service and deliver it with integrity, but what does that really mean? Have you created a customer service strategy that defines those expectations? . Implementing A Customer Service Strategy. Customer Service Strategy Through The Standards of Behavior.

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How do I think and act like Sully?

Sue Barrett

The post How do I think and act like Sully? appeared first on Barrett Sales Blog.

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The 21.5 BEST Places To Network | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

The Touchdown Club, your college alumni club, the ACT users club. Filed Under: Attitude , My Books , Networking , Sales , Success Tagged With: corporate sales training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales blog , the little red book of selling. Wonder why?

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How I got to 1004 Blog Posts.

A Sales Guy

That’s almost 3 full years of blog posts. I knew I wanted to commemorate blog post 1,000 but I forgot. hoopla, I wasn’t sure how I wanted to celebrate blog post 1,000. It was the mere act of starting. ” To celebrate how I started, I’m simply going to share my first blog post.

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