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What are customer service skills?

MTD Sales Training

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. What is a customer touchpoint?

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Taking Your Prospecting to the Next Level

Understanding the Sales Force

Over time, selling and our options for connecting with potential customers, moved to a new level. Remember that until we had dependable mail, companies could not mass market. Years ago, much of the mass marketing that didn''t appear in newspapers and magazines was in the form of direct mail campaigns. First Class Mail.

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11 digital marketing communication tips to increase conversions

Nutshell

As technology becomes increasingly integrated into our everyday lives, marketing efforts have shifted accordingly. Marketing through the digital medium is highly effective, but the barrier to entry is lower than ever. Gwen North, Lake Rabun Hotel. In the story of marketing, you’re not the hero, the client is.

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How to Drive Attendees to Your Next Event (Literally!), According to Uber for Business' Marketing Director

Hubspot Sales

When it comes to events, many small business owners and sales reps struggle with the same challenge: Getting prospects and customers to attend. Yet, in-person or virtual event participation is often a critical component of networking, building relationships, and offering value to prospects ahead of a sale.

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Ecosystem-Led Growth (ELG) for GTM

Sales Hacker

GTMnow is the media extension of GTMfund – sharing insight on go-to-market from working with hundreds of portfolio companies backed by over 350+ of the best in the game executive operators who have been there, done that at the world’s fastest growing SaaS companies. Stuck trying to engage a prospect? Let’s get into it.

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Adapting to the World of Virtual Selling

Sales and Marketing Management

Successful virtual selling is dependent upon using modern technology to nurture prospects, share information, conduct demos and host meetings. In the pre-pandemic world, an in-person meeting was an event: It involved travel, hotel stays and client dinners. Another challenge posed by virtual selling is engaging multi-tasking prospects.

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Old School Sales vs New: The Rise of the Modern Sales Model

Zoominfo

Tom represents the old world of sales, which was limited by location, highly based on geography, and heavily reliant on how well he could persuade his prospects. The defining aspect of the new era of sales is the adoption of technology that gave salespeople the power to acquire more detailed information about their prospects.

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