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Sales Talk for CEOs: Building a Customer-Focused Sales Strategy with Erik Frank (S1:E14)

Alice Heiman

Erik is completely rebuilding his marketing and sales strategy from the ground up – all based on what they are learning from their customers. Is the #customer at the center of your #sales operations? Learn how to shift to a customer-focused strategy in this episode of Sales Talk for #CEOs with Erik Frank of Tristate Amature.

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Ensuring data quality and accuracy in CRM software

Nutshell

The customer data you collect will be used to help you make predictions and decisions to assist you in furthering your business goals. In order to implement these business decisions and strategies successfully, you need to have systems in place so you’re ensuring data quality and accuracy.

CRM 62
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Crisis Communication: Strategies to Communicate Better During a Crisis

Sales Hacker

Pretend you wake up tomorrow to your government ordering everyone to stay at home. The importance of a crisis communication strategy. Developing your crisis communication strategy. A spike in customer service issues. Organizational crises happen when companies don’t live up to customer expectations.

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How Leading Financial Services Firms Use Miller Heiman Group to Bridge Service and Sales

Miller Heiman Group

The financial services industry has been rocked to its core by a number of recent developments: a series of reputational issues, a wave of heavy regulation from government agencies, the emergence of digital currencies, and nontraditional competitors, including PayPal and Venmo, entering the market.

Groups 64
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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Top 6 New Year’s Resolutions for CRM Users

Appbuddy

Many marketers rely on AI to boost their CRM output by segmenting leads, automating customer service needs, analyzing customer behavior, and accurately predicting sales cycles and viable leads. You can form a data governance team by identifying one or two representatives from each department that uses data.

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Taking our customers’ success to new heights in 2024

Highspot

We also have big plans for extending and deepening our investments in our customers’ success and so, as we prepare for our next fiscal year, I wanted to share our strategy for your success in the near- and long-term. Obsessed with our customers’ success We exist because of, and for you, our customers.

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