Alice Heiman

NOVEMBER 29, 2022

Since his company was already selling an eLearning platform, he simply went to his existing customers to validate the idea. His founder-led sales approach paid off as he uncovered more and better ways to address the market need. Rather than hire a sales force, Matt has employed two sales strategies.

Top of Funnel 131

Top of Funnel Company Lead Rank Trade Show 131

SalesLoft

MARCH 6, 2018

. – when bestselling author Mitch Albom takes the stage to close out our fourth installment of what has become the world’s leading conference for sales professionals. Sales Leadership & Strategy. Sales Operations & Systems. Building Courage and Confidence to Succeed in Sales. Salesloft, Now & Beyond.

Conference 52

Conference Engineering SalesForce Sales Operations 52

Mindtickle

OCTOBER 8, 2019

Mindtickle is thrilled to participate in this year’s Sales Enablement Society’s Annual Conference ! For those who aren’t familiar with the event, the conference features the industry’s best and brightest professional sales enablement leaders and practitioners. For a detailed session description of this can’t-miss workshop, see below!

Sales Enablement 52

Sales Enablement Lead Rank Conference Segment 52

Highspot

OCTOBER 6, 2022

Leaders from AWS, Siemens, Slack and more attend Highspot’s annual global customer conference to drive sales productivity with sales enablement. 6, 2022 — Highspot , the sales enablement platform that increases sales productivity, today announced its third annual global customer conference, Highspot Spark 2022.

Conference 97

Conference Customer Government Scale 97

Product Management University

JUNE 8, 2023

Quantifying customer value can turn the “what have you done for me lately ” question into a productive conversation that results in higher renewal rates and higher sales of add-on products/services. If you’re a customer success manager, it’s a familiar scenario. The time for renewal is fast approaching on one or more accounts.

Lead Rank 52

Lead Rank Lead Scoring Customer Benefit 52

Mindtickle

OCTOBER 8, 2019

MindTickle is thrilled to participate in this year’s Sales Enablement Society’s Annual Conference ! For those who aren’t familiar with the event, the conference features the industry’s best and brightest professional sales enablement leaders and practitioners. For a detailed session description of this can’t-miss workshop, see below!

Sales Enablement 45

Sales Enablement Lead Rank Conference Segment 45

Babette Ten Haken

JULY 31, 2019

What do your customer retention stories sound like? Can you rely on the same stories you told to acquire new customers, to also retain them? Do you know the story of what happens to clients, after that new contract lands in-house, for post-sale execution? Then, take action here. is available on Amazon.com. Contact Babette here.

Retention 96

Retention Ideal Customer Profile Customer SME 96

Babette Ten Haken

NOVEMBER 26, 2018

Ever think that your organization’s or association’s customer retention strategy may actually function as a customer churn strategy? First, assuming that you have a customer retention strategy in place, when is the last time you did a forensic analysis of strategy effectiveness? I’m so honored! I’m so honored!

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

The Pipeline

NOVEMBER 14, 2020

Not a guilty pleasure, but the gift of continuous sales success. That’s right, you don’t even have to leave your home to improve your prospecting, sales, and overall success. Companies who understand they must “go on the offensive” and take a proactive approach to find new customers and new sources of revenue.

Prospecting 369

Prospecting Buyer Revenue Pipeline 369

Babette Ten Haken

SEPTEMBER 5, 2018

How are your best value added customer experience efforts sabotaged, both pre- and post-sale? What you do, when you are not actively selling, engineering, coding and serving, adds value to each customer’s experience of how it is to work with you. Instead, value added customer experience becomes your responsibility. .

Customer 109

Customer SME Retention Engineering 109

Sales and Marketing Management

JANUARY 7, 2019

Author: Rory Christian According to IDC , despite a "typical" $1 billion company spending a large amount of resources devoted to training for customer-facing people, poor sales enablement results in around $14 million of wasted sales and marketing expenses, and $100 million in lost sales opportunities.

Hiring 233

Hiring Decision Maker Energy Face-to-face 233

Steven Rosen

JUNE 5, 2023

How BOLD Sales Leaders Are Needed in a Changing Economy Welcome to the new era of sales leadership, where the winds of change are blowing stronger than ever. The post-COVID landscape has reshaped the business world, thrusting sales leaders into uncharted territory. 7 Traits of Bold Sales Leaders 1.

Sports 156

Sports Construction Sales Leadership Territories 156

Sales and Marketing Management

OCTOBER 26, 2020

Author: Mark Kovac, David Deming and Sushant Khandelwal Virtual selling in business-to-business markets, often associated with inside sales, has carried a bit of a stigma within field-dominated sales organizations. Myth 1: Field sales reps sell primarily in person. Myth 1: Field sales reps sell primarily in person.

Lead Rank 339

Lead Rank Quota Face-to-face Hiring 339

Babette Ten Haken

OCTOBER 13, 2020

Typical customer discovery involves speaking with current and potential customers. However, often the customer discovery process falls short of delivering on client needs and expectations. Instead of creating a terrific customer experience, clients are turned off and become former customers. Sound familiar?

Customer 106

Customer Engineering Automotive Pharmaceuticals 106

Nimble - Sales

JUNE 6, 2019

He is the Executive Director of Schaefer Marketing Solutions, specializing in marketing strategy and social media workshops for clients and start-ups around the world such as Adidas, Dell, AT&T, the air force, and the […]. The post Why Today’s Customers Are Your Company’s Marketers appeared first on Nimble Blog.

Marketing 108

Marketing Customer Social Media Education 108

Product Management University

AUGUST 3, 2020

All customer testimonials pretty much follow the same blueprint. Customer background. The problem the customer was facing before our solution. Benefits to the customer and success metrics. The Playbook: Customer Testimonials: The Wheel That’s Missing. Your New Blueprint for Customer Testimonials.

Customer 98

Customer Face-to-face Relationals Industry 98

The Sales Heretic

APRIL 19, 2018

In my seminars and workshops, one of the most frequent complaints I hear from salespeople is that regular sales meetings are a waste of their time. Unproductive sales meetings not only drain the morale of your sales team, they can actually cost you sales, because your people are sitting in a meeting room rather than [.].

Sales Meeting 193

Sales Meeting Meeting Sales Referrals 193

Increase Sales

JUNE 30, 2014

Some recent social media discussions revealed there exists significant confusion about sales objections. This is best explained because in the past the marketing depattment handed off the fully qualified sales leads to lukewarm ones to the sales department. This happens a lot for realtors and even car sales people.

Ideal Customer Profile 169

Ideal Customer Profile Sales Qualified Lead Objections Customer 169

MEDDIC

APRIL 28, 2024

MEDDIC Academy pioneered online courses and other digital learning experiences in Enterprise B2B sales, since 2017. These modern learning strategies are now widely used in most professional development fields, including sales training. Sales Enablement Platform: Docs, Audio, and Videos designed to support sales activities.

Course 52

Course Face-to-face Training Video 52

Jeff Shore

JANUARY 16, 2019

In This Episode of The Buyer’s Mind with Jeff Shore: Joe Calloway, author of The Leadership Mindset, and Jeff talk about the customer’s need for an exceptional experience. What memories, as a sales professional, will you give your customer that makes their experience unique? buyersmind #sales. 3 customer reviews).

Real Estate 90

Real Estate Airlines Customer Government 90

Babette Ten Haken

AUGUST 27, 2018

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

Customer 88

Customer SME Retention Engineering 88

Pipeliner

DECEMBER 5, 2019

Today, Rob’s keynotes and workshops attract many diverse audiences, from Global 100 companies to growing entrepreneurial enterprises. Listen to our Sales Expert Insights interview as John and Rob cover the following points: What is the exact meaning of the customer decision cycle? What are Rob’s views regarding the same?

Customer 81

Customer Influencer Study Intent 81

Babette Ten Haken

OCTOBER 15, 2018

Current and potential customers can tell us overstated stories. First of all, we are flattered that these customers contacted us. So are these current and potential customers. As a result, we interpret our initial experiences as solid, positive mutual customer experiences. And lead us on and on and on.

Ideal Customer Profile 147

Ideal Customer Profile Customer SME Sales Qualified Lead 147

Babette Ten Haken

JANUARY 7, 2019

Your customers will try to evaluate your storytelling credibility. Especially if the customer stories you tell seem too good to be true. So, of course, her customers were not invested in them, either. And even outsourced and curated customer stories can sound too good to be true to current and prospective clients.

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Allego

DECEMBER 13, 2023

In 2024, we’ll see plenty of top-notch conferences for professionals in all industries, especially sales enablement. Sales enablement conferences and other events offer the ideal opportunity for you to build your career skills, learn about new technologies, and hear about new approaches to sales enablement. See you out there!

Conference 77

Conference Sales Enablement Biotechnology Insurance 77

Women Sales Pros

FEBRUARY 22, 2019

When is the last time you called on your long-term customers just to check-in? You must remember that your best customers are your competitions best prospects. And if you are not calling on your best customers, believe me, they are. Every once in a while, you should reach out and just say thank you to your best customers.

Customer 107

Customer Vendor Hiring Referrals 107

Pipeliner

DECEMBER 8, 2019

His marketing expertise is backed by real-world experience building businesses, running marketing and sales teams, and advising highly successful companies. In this video we will be discussing David’s new book; Fanocracy: Turning Fans into Customers and Customers into Fans. He is CSMO at Pipeliner CRM.

Customer 75

Customer Nonprofit Insurance Insurance 75

SMEI

JANUARY 16, 2024

What is a GPT and how can it enhance my sales and marketing productivity? Customer Service and Engagement : It can manage customer inquiries, provide support, and engage with users, ensuring customer satisfaction without the need for constant human supervision.

Tools 62

Tools Marketing Face-to-face Webinar Metrics 62

Babette Ten Haken

JULY 18, 2018

Customer bombardment should be a no-brainer non-strategy. Especially when it comes to how not to create a positive customer experience. Yet what should be common sense often flies in the face of customer experience reality. Do you really know how many times customers receive notifications from your organization?

Webinar Metrics 59

Webinar Metrics Customer Strategy Real Estate 59

Babette Ten Haken

SEPTEMBER 12, 2018

Or, the biz card or professional profile on LinkedIn is full of marketing and sales spiel and lingo which appears light-hearted and almost self-deprecating, with pseudo-titles created for what they do. However, the label itself can set up performance and customer experience expectations which may be unjustified. Image source: iStock.

Ideal Customer Profile 131

Ideal Customer Profile Positioning Customer Epiphany 131

Babette Ten Haken

JUNE 20, 2018

You have a nagging feeling that your post sale teams really own customer retention. What is the rate of post sale customer abandonmen t in your organization. How well does your organization “stick close to the customer”? After the sales folks close the deal, they go off to hunt up their next sale.

Retention 65

Retention Hiring Customer Compensation 65

Outside Sales Talk

JANUARY 30, 2024

Paul Cherry is the founder of Performance Based Results, which provides companies with customized sales workshops, coaching, and leadership programs. Our 95,000+ subscribers stay at the top of their game with actionable tips from top sales experts. Are you in?

Outside Sales 52

Outside Sales Field Sales LinkedIn Coaching 52

Highspot

APRIL 18, 2023

New training solution helps customers build platform expertise, learn best practices, and run enablement programs with rigor SEATTLE, Apr. Highspot University enables customers to unlock the power of Highspot, offering courses, certifications, and workshops to sharpen skills and drive more enablement impact within their organizations.

Customer 52

Customer Scale Sales Enablement Government 52

Babette Ten Haken

JULY 16, 2018

The transformation of loyal customers into former customers is a real conundrum. Especially in the age of big data meets customer satisfaction. After all, if you continuously keep your fingers on the pulse of your customers, all that data should tell you who is vulnerable. Sadly, customer abandonment becomes the norm.

Customer 58

Customer Survey Loyalty Promotion 58

Smooth Sale

MAY 3, 2023

Our collaborative blog explores creative methods to get free advertising plus free marketing via specialty T-shirts. __ Know How to Get Free Advertising T-Shirt Marketing One of the most effective ways to generate free advertising is by turning your customers, employees, and supporters into walking billboards through t-shirt marketing.

Advertising 144

Advertising Advertising Social Media How To 144

Babette Ten Haken

FEBRUARY 25, 2020

Today we’re talking about the importance of having storytelling patience when conducting customer discovery interviews. Customer discovery is a methodology used for building startups, new corporate ventures / intrapreneurial activities, design and engineering projects, and sales. Instead, incorporate storytelling patience.

Customer 77

Customer Lead Rank Engineering Retention 77

Babette Ten Haken

SEPTEMBER 6, 2018

How would you rate your own customer retention performance? That critical time-period, the post-sale handoff of the contract for execution, involves more than a digital document passing through a CRM. Listen in on my latest video about post sale customer abandonment, and how it negatively impacts customer retention.

Retention 61

Retention Customer Hiring SME 61